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Technical support

Support from selection through operation

We help confirm configuration, electrical conditions, installation needs, operation and spare-parts planning.

Technical support

Operation videos, remote technical guidance and spare-parts planning are provided according to the confirmed order.

Power supply

Electric models require stable three-phase power. Standard supply is 380 V; 415 V or 440 V and 50/60 Hz can be configured after confirmation.

Warranty

12-month warranty; wear parts such as screws and sleeves are excluded.

Packing and transport

Export wooden cases and mainly sea freight. Delivery to a customer-appointed forwarder in China can be discussed.

Verified machine footage

Each model page includes the corresponding available working video. Video output remains a reference, not a guarantee.

Direct contact

WhatsApp and email connect you directly with Jason Jia for technical and commercial follow-up.

FazeTech

Start with the information that changes the machine choice

Send your country, required output, raw materials, pellet size, electrical supply and whether you need only the extruder or a complete line.

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